Cookie Policy
This policy explains what cookies are, how AOV Direct uses them on our website, and how you can manage your cookie preferences.
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies do not contain any personally identifiable information and cannot be used to run programs or deliver viruses to your computer.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as shopping cart functionality, account login, and security. You cannot opt out of essential cookies as the website would not work without them.
- Session cookie — Maintains your session while you browse the site, enabling the shopping cart and form submissions to work correctly.
- Cookie consent — Records your cookie preferences so we do not ask you again on each visit.
- Security cookie — Helps protect against cross-site request forgery and other security threats.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our site, our products and our service. Analytics cookies collect information anonymously and report website trends without identifying individual visitors.
- Google Analytics — Collects anonymous data on pages visited, time spent on site, referral source and general geographic location. This data helps us understand which products and pages are most popular and how we can improve the user experience.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, or to alert you when a cookie is being placed. Please note that blocking certain cookies may affect the functionality of our website.
To manage cookies in your browser:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Microsoft Edge: Settings > Cookies and Site Permissions
Contact Us
If you have any questions about our use of cookies, please contact us:
AOV Direct (Ventec Group)
Ventec House, Unit 16, Chalwyn Industrial Estate
Poole, Dorset BH12 4PE
Telephone: 01202 725 677
Email: [email protected]
This policy was last updated in March 2026.